Contact Casper Customer Service
Casper Phone Numbers and Emails
Toll-Free Number:
-
(888) 498-0003
Customer Service:
-
(855) 255-8611Toll Free
Casper Emails:
Contact Information
Casper Website:
Casper Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
500 Treat Ave,
San Francisco, California 94110
Dircksenstraße 47,
Berlin, Berlin 10178, DE
Summary of Casper Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Casper?
Shipping and Delivery Question:
- “I bought a lamp on January 4, 2024 and the shipping shows it is somewhere in Woodbridge, waiting to be sent to Cobourg”
- “Delivery”
- “Awaiting shipment”
Product/ Service Question:
- “Product missing from order”
- “Brand new light not working”
- “To buy a mattress”
Return/ Replace Question:
- “Return”
- “Dog bed cover replacement”
Refund Question:
- “Refund short”
- “Refund”
Request for Information Question:
- “Pillow question”
Other Question:
- “Mattress”
- “Purchase”
- “To know the timing of my test”
About
Casper is a privately held company which specializes in mattress manufacturing and distribution. It was founded in 2014. The headquarters is based in New York, United States. Casper offers queen, twin, full, and king size mattresses. It also provides pillows, sheets, duvets, and foundations. The company has financing solutions. Casper ships their products to the United States and Canada via UPS carrier. Free delivery option is possible. All products are shipped from facilities in California, Georgia, and Connecticut. The company accepts returns for exchange or refund within 100 calendar days of the purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Customer assistance is provided by email and by phone.
Casper is ranked 95 out of 382 in Bed and Bath category
USA
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